WARRANTY

 

AOF Design offers a limited lifetime warranty on its furniture covering manufacturer defects in workmanship and material. In the event a defect that is covered by the warranty is found, AOF Design will, at its discretion, repair or replace the defective part. The warranty does not cover the cost of labor and transportation.

Accidental damage and normal wear and tear from in-home use is not covered as part of the AOF Design Warranty. Additional items not covered or that may void the AOF Design Warranty are noted below:

  • Customer modifications

  • Fabric damage due to fabric protection application

  • Colorfastness or dye lot variations of fabrics

  • Damage caused by neglect, abuse, misuse or accidents

  • Any condition resulting from incorrect or inadequate maintenance, cleaning or care (e.g. excessive pet hair)

  • Non-residential use or use for which the product was not designed

  • Settling of cushions due to normal wear and tear

  • Seam separation due to customer modification, neglect, or abuse

  • Fabric fading or discoloration due to elements such as sunlight

  • Natural wood grain characteristics


At AOF Design we take pride in our work and our confident that these products will out last ourselves. We want you to be happy with what you purchased so please if there’s any manufacturing issues do reach out and we will do our best to accommodate you.

Questions about Returns/Refunds should be sent to us at aofdesignstudio@gmail.com